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Comments, questions or suggestions?

Have comments about our hair, questions regarding our extensions, issues with our website, or any other technical assistance needed? How about suggestions? Click here to connect with us!

Account Information

Have a question about your account, subscription information, your specific order, shipping details, returns, exchanges, or damages? Click here to get in contact with us.


We do not accept returns. However, we do accept exchanges for color-related issues. If the hair you receive is not the right match in color, please contact us right away and we will provide you a better match. For more details, please visit our Exhanges/Returns section.